Just my Thoughts

Where has the service in “customer service” gone?

I know.  This has been in every major media outlet.  Everyone you know has written about the demise of the customer service industry.  Well, I have had it.  I work in the customer service industry.  I return my customers call promptly.  I find the answers to their questions if I do not know them.  I… Continue reading Where has the service in “customer service” gone?