Book Reviews · Just my Thoughts

Customer Service – and a Book Recommendation

Today seems like a day when service, truly good or fantastic customer service, is on my mind.  Why?  First, I was going through Facebook to find a friend of a friend commenting on the “service” – and in this case, it was lack thereof – her daughter had received at a college.  Second, today is… Continue reading Customer Service – and a Book Recommendation

Just my Thoughts

Winner, Winner

Winner, winner!  Chicken dinner!  Oops, wrong place but I do have a winner of the book Delivering Happiness. You should pop right over and read my review but unfortunately, you cannot get the book until June 7th. Anyway, I have a copy to give away and that copy is going to … drum roll please… Continue reading Winner, Winner

Book Reviews · Just my Thoughts

Delivering Happiness – Book Review

Two caveats to start this post.  First, I received the book Delivering Happiness for free for the purpose of reviewing it here on my blog.  I also received a copy to give away.  Second, this is posted now in association with Momalom.com’s Five for Ten challenge. Delivering Happiness is not a total memoir of Zappos.com… Continue reading Delivering Happiness – Book Review